Services Agreement - Terms & Conditions

1. Scope

This Agreement outlines the terms and conditions governing all services provided by Superb Refurbishments Ltd ("Company") to the Client. By engaging Company's services, the Client acknowledges and agrees to be bound by these terms.

2. Services

Company's services include the application of vinyl wraps to surfaces such as cabinets, doors, drawers, and worktops. and and security/privacy films to flat glass windows and doors

3. Client Responsibilities

  • Preparation: The Client is responsible for ensuring the kitchen is thoroughly cleaned and free of grease, grime, and any obstructions prior to installation.

  • Access: The Client shall provide safe and unobstructed access to the work areas.

  • Communication: The Client shall promptly notify Company of any changes to the project scope or schedule.

4. Company Responsibilities

  • Professionalism: Company shall perform all services with professionalism and in accordance with industry best practices.

  • Quality: Company shall use high-quality materials and strive to achieve a high-quality finish.

  • Scheduling: Company shall use reasonable efforts to adhere to agreed-upon schedules.

5. Guarantees

  • Face Wrap: A 12-month guarantee is provided against peeling or curling on cabinet faces, doors, and drawers.

  • Vinyl: An 8-year manufacturer's warranty covers fading and discoloration of the vinyl.

6. Limitations

  • Existing Conditions: Wraps are not intended to repair existing damage or imperfections in the underlying surfaces.

  • Worktop Wraps: Worktop wraps are not seamless and may be susceptible to damage similar to unwrapped surfaces.

  • Splashbacks: Splashbacks are not seamless and may not perfectly match existing wall or cabinet inconsistencies.

7. Payment

  • Deposit: A 25% deposit is required to confirm the project after quote verification.

  • Payment Schedule: the remaining balance due upon project completion. Payment must be made before the Company’s installer leaves the premises.

  • Late Payments: A late payment fee of 4% per week will be applied to outstanding balances.

8. Scheduling

  • While Company will strive to adhere to scheduled appointments, unforeseen circumstances may necessitate rescheduling.

9. Disclaimers

  • Company is not liable for indirect, special, incidental, or consequential damages (e.g., lost profits, business interruption).

10. Dispute Resolution

  • Any disputes arising from this Agreement shall be attempted to be resolved amicably through negotiation and mediation.

11. Governing Law

  • This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].

12. Entire Agreement

  • This Agreement constitutes the entire understanding between the parties and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.  

13. Severability

  • If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.  

14. Notices

  • All notices and communications shall be in writing and delivered by [method, e.g., email, certified mail].